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Overnight Front Desk Agent (Part Time)

OneStream Hotel - NCA

Boston, MA, USA

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services …
- Part Time
- Hospitality & Food Service
- Hospitality
- Raffles
1 week ago
Senior Product Manager, Virtual Care

Oscar Health

Boston, MA, USA

$163,944 – 215,176.50 a year

Hi, we're Oscar. We're hiring a Senior Product Manager, Virtual Care to join our Product team. Oscar is the first health insurance company built around a …
- Full Time
- Design & Creative
- Massachusetts
- Product & Design
1 week ago
Senior Product Manager, Virtual Care

Oscar Health

San Francisco, CA, USA

$163,944 – 215,176.50 a year

Hi, we're Oscar. We're hiring a Senior Product Manager, Virtual Care to join our Product team. Oscar is the first health insurance company built around a …
- Full Time
- Design & Creative
- California
- Product & Design
1 week ago
Senior Product Manager, Virtual Care

Oscar Health

Los Angeles, CA, USA

$163,944 – 215,176.50 a year

Hi, we're Oscar. We're hiring a Senior Product Manager, Virtual Care to join our Product team. Oscar is the first health insurance company built around a …
- Full Time
- Design & Creative
- California
- Product & Design
1 week ago
Engineer

Fairmont Chicago - Millennium Park

Chicago, IL, USA

The Hotel Engineer plays a vital role in maintaining the comfort, safety, and refined presentation of the property by ensuring that all facilities, equipment, and building …
- Full Time
- Hospitality & Food Service
- Accorhotel
- Engineering & Maintenance
1 week ago
Email me new all new jobsFree alerts, daily or weekly. Unsubscribe any time.
Security Officer | Casual

Fairmont Kea Lani - Maui

Wailea-Makena, HI, USA

We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our colleagues and guests …
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1 week ago
Engineering Manager

Fairmont Dallas

Dallas, TX, USA

Be a dynamic leader who is highly organized and capable of providing leadership, guidance and direction in achieving the hotel’s vision and mission. Reporting to the …
- Full Time
- Hospitality & Food Service
- Engineering & Maintenance
- Fairmont
1 week ago
Banquet Captain (On-Call)

Fairmont Dallas

Dallas, TX, USA

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.Anticipate guests’ …
- Full Time
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1 week ago
Director, Security

Fairmont Washington D.C. Georgetown

Washington, DC, USA

RESPONSIBILITIES:Lead the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies.Ensure …
- Full Time
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1 week ago
Client Success Manager, Healthcare Revenue Cycle (West Coast candidates preferred!)

Experian

United States, UNITED STATES, USA

Remote

WEST COAST CANDIDATES PREFERRED FOR THIS ROLE.As a Client Success Manager, you will partner with both our Client Executive, on the Experian Health Sales team, regarding …
- Full Time
- Sales & Business Development
- Experian
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1 week ago
Executive Meeting Manager

Fairmont Dallas

Dallas, TX, USA

Located in the heart of the Dallas Arts District, Fairmont Dallas is committed to delivering exceptional luxury hospitality and unforgettable meeting and event experiences. As part …
- Full Time
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1 week ago
Project Development Coordinator for Bronx Operations

Dept of Parks & Recreation

New York City, NY, USA

$62,868 – 97,593 a year

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*Major Responsibilities- Under general direction, with latitude for independent initiative and judgment, perform difficult and administrative work for …
- Full Time
- Government & Public Sector
- Administration & Human Resources
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1 week ago
Specialist Real Estate & Construction

Talabat

Doha, Qatar

The Specialist Real Estate & Construction is responsible for end-to-end site management, from scouting and lease negotiation to serving as the primary point of contact between …
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1 week ago
Poolside Server | AMA | Casual

Fairmont Kea Lani - Maui

Wailea-Makena, HI, USA

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Server at AMA Bar & Grill - …
- Part Time
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1 week ago
Poolside Server | AMA | Casual

Fairmont Kea Lani - Maui

Wailea-Makena, HI, USA

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Server at AMA Bar & Grill - …
- Part Time
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Resort Concierge

Fairmont Scottsdale Princess

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Delivering world-class concierge service is at the heart of the Fairmont Scottsdale Princess experience. By anticipating guest needs, offering expert local insights, and creating personalized recommendations, …
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1 week ago
Art Handler

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Louisville, KY, USA

The Art Handler is responsible for all aspects of museum exhibition preparation, installation, and transportation, and helps oversee the safe handling of all artworks in the …
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1 week ago
Assistant Director of Rooms

Fairmont Copley Plaza Boston

Boston, MA, USA

The Assistant Director of Rooms supports the overall leadership, strategic direction, and operational effectiveness of the Rooms Division. Reporting directly to the Hotel Manager, this position …
- Full Time
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1 week ago
Food Runner II (Internship)

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

Experience a 3 week - 5 week internship in a luxury resort environment with an emphasis on delivering exceptional guest experiences at any of our outlets …
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1 week ago
Insurance Sales Agent – Remote

Experian

United States, UNITED STATES, USA

Remote

Are you a natural closer with a passion for helping people make smart insurance choices? Do you thrive in a fast-paced, remote environment where your sales …
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- Financial Services
1 week ago

Overnight Front Desk Agent (Part Time)

Apply now

OneStream Hotel - NCA
Boston, MA, USA
Part Time

Job details

Job type: Part Time

Experience: Entry Level

Location: Boston, MA, USA

Category: Hospitality & Food Service

Open until: November 18, 2026

Full job description

The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.

Monitor Queue Rooms throughout the day.
Deal with guest issues as they arise and report to the manager.
Monitor and solve open folios daily.
Check in and check out guests according to Raffles standards
Assist with inquiries via phone call, email or text message
Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
Responsible for maintaining and balancing of their bank float each shift
Process currency exchange as requested
Assists to direct and walk guests to their destination in the hotel
Work with Alice to review guest itinerary
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
Monitor all VIP’s and special guest requests.
Complete daily front desk agent checklist.
Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
Always maintain a warm and friendly demeanor.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be extremely professional and demonstrate genuine and intuitive service.
Attend departmental meetings and trainings.
Maintain regular attendance per schedule.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
Maintain high standards of lobby and front desk area appearance according to Raffles Standard
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel-related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Offer room upsell to guests when appropriate
Assist with crafting of morning report
Assist with overnight audit and reporting
Other duties as required

Qualifications

Education & Experience:

Minimum of 1-2 years’ experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite

Physical Requirements:

Flexible hours including overnight shifts, weekends and holidays
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Additional Information

Hourly Wage: Intro rate at $28.80, hourly rate after 90 days is $32.00
Personalized development opportunities across Accor’s extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.

Company Description

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

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