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Front Desk Agent

Fairmont Chicago - Millennium Park

Chicago, IL, USA

First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they …
- Full Time
- Hospitality & Food Service
- Accorhotel
- Hospitality
6 days ago
Sales Manager

21c Museum Hotel Durham

Durham, NC, USA

Reports To: Director of Sales & Marketing (DOSM) General Purpose: The Sales Manager is responsible for group room markets for the Corporate, SMERF and Association market segment. The Sales Manager sells to individual accounts …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
- Hospitality
6 days ago
Sales Manager

21c Museum Hotel Louisville

Louisville, KY, USA

Reports To: Director of Sales & Marketing (DOSM) General Purpose: The Sales Manager is responsible for group room markets for the Corporate, SMERF and Association market segment. The Sales Manager sells to individual accounts …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
- Hospitality
6 days ago
Event Sales Manager

21c Museum Hotel Louisville

Louisville, KY, USA

Reports To: Director of SalesGeneral Purpose: The Event Sales Manager generates top line catering revenue for the property by maximizing all revenue potential and up-selling additional …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
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6 days ago
Line Cook at Counting House

21c Museum Hotel Durham

Durham, NC, USA

Reports To: Sous Chef, Chef de Cuisine, Executive ChefGeneral Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
- Culinary
6 days ago
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PM Line Cook at The Hive

21c Museum Hotel Bentonville

Bentonville, AR, USA

Reports To: Sous Chef, Chef de Cuisine, Executive ChefGeneral Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
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6 days ago
Breakfast Cook at The Hive

21c Museum Hotel Bentonville

Bentonville, AR, USA

Reports To: Sous Chef, Chef de Cuisine, Executive ChefGeneral Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
- Culinary
6 days ago
Banquet Cook I

Fairmont Grand Del Mar

San Diego, CA, USA

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Banquet Cook l.ResponsibilitiesTo produce all hot and cold food …
- Full Time
- Hospitality & Food Service
- Culinary
- Fairmont
7 days ago
Reservations Group Coordinator (Full Time)

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

The Group Rooms Coordinator is responsible for coordinating all group room reservations and ensuring seamless communication between Sales, Revenue Management, Front Office, Reservations, and Event teams. …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
7 days ago

Front Desk Agent

Apply now

Fairmont Chicago - Millennium Park
Chicago, IL, USA
Full Time

Job details

Job type: Full Time

Experience: Entry Level

Location: Chicago, IL, USA

Category: Hospitality & Food Service

Open until: November 19, 2026

Full job description

First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

Greet, check-in, respond to requests and settle accounts while providing exceptional service and ensuring all service standards are followed.
Take initiative to add a personalized experience
Consistently offer professional, friendly and engaging service
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Other duties as assigned

Compensation: $25.41 per hour

Qualifications

Your experience and skills include:

Service focused personality is essential; previous Front Desk experience is preferred
Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.
Computer literacy a must with Opera experience an asset
Professional appearance and demeanor
A passion for Guest Service and a skill for anticipating guest needs
Ability to work in a team environment
Strong communication and interpersonal skills required
Ability to work under pressure and manage conflicting priorities
Fluency in English; additional languages are a plus

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Rising gracefully above Millennium Park and Chicago’s impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Front Desk Agent

Sales Manager

Sales Manager

Event Sales Manager

Line Cook at Counting House

PM Line Cook at The Hive

Breakfast Cook at The Hive

Banquet Cook I

Reservations Group Coordinator (Full Time)

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