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Group Sales Manager

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Group Sales Manager

Apply now

Fairmont San Francisco
San Francisco, CA, USA
Full Time

Job details

Job type: Full Time

Experience: Manager / Executive

Location: San Francisco, CA, USA

Category: Hospitality & Food Service

Open until: November 21, 2026

Full job description

Through your passion and motivation, you sell memorable experiences. You are professional and knowledgeable about your property, and build strong relationships with key clients and guests.

What you will be doing:
Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:

Achieve or exceed monthly, quarterly, and annual sales goals by developing new accounts and maintaining existing ones.
Direct sales initiatives for the hotel, with ownership of designated group market
Sell hotel guest rooms, meeting space, and related services including food and beverage, AV, and outlet venues, ensuring alignment with customer expectations and hotel revenue targets
Establish parameters, quote and negotiate rates within established guidelines, and confirm group bookings through executed written contracts.
Develop polished sales proposals and respond in timely fashion to all leads assigned
Review of sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
Maintain detailed account, contact, and activity records using OperaCloud Sales System and other relevant platforms.
Ensure the integrity of key accounts, the key prospect database and monitoring of the sales software programs for accuracy and thoroughness
Participate in sales activities both on and off property, with flexibility in work schedule
Organize and host site inspections, FAM trips, and other client engagement events to promote the hotel and its offerings, to drive incremental business
Provide guidance and direction in the development of segment action plans
Keep abreast of competitive set hotels, remaining knowledgeable of offerings and updates
Build and maintain strong relationships with key stakeholders including existing and potential clients, Accor Global Sales Offices, local tourism boards, and sister properties within the Accor portfolio.
Coordinate closely with internal departments such as Event Services, Front Office, and Catering to ensure all contractual details are executed and client satisfaction is achieved.
Consistently offers professional, engaging and friendly service
Participate in hotel-wide leadership initiatives
Balance operational, administrative and Colleague needs
Remain knowledgeable of industry trends and
Uphold all departmental policies, procedures, and safety standards.
Follow all safety policies
Participate in any Brand Sales Incentive Programs
Perform other job-related duties as assigned

Qualifications

Your experience and skills include:

Minimum of three years of sales experience
University/College degree in a related discipline is preferred
Strong prospecting skills, using key tools including AI technology
Excellent computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/OSEM, Cvent
Excellent verbal and written communication skills and strong attention to detail
Conformity to the highest standards of personal integrity and ethical behavior
Superior interpersonal and problem-solving/strategizing skills
Highly responsible & reliable
Excellent time management and organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
Exceptional customer service abilities
Ability to focus attention on guest needs, always remaining calm and courteous
Proactive mindset to anticipate and support changes in our business

Physical Aspects of Position (include but are not limited to):

Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Additional Information

Salary: $99,000-$119,900

Visa Requirements:

Must have proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company Description

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

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Senior Director, Product Design

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