Hi, we’re Oscar. We’re hiring a Manager, Process Improvement to join our Operational Excellence Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
The Manager, Process Improvement works closely with a cross functional team of leaders, project managers, and Business Stakeholders to solve business problems related to internal processes. The Manager is responsible for identifying critical processes to the business and defining the business’ requirements. The Manager is also responsible for process mapping, assessing the overall effectiveness and efficiency of the process, developing new or reengineering existing processes, and supporting implementation. The Manager, Process Improvement supports our teams in driving a best-in-class, service-focused operation by designing and guiding the use of operational frameworks and ideologies.
You will report into the Director, Process Improvement.
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care — an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
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