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People & Culture Manager

Fairmont Sonoma Mission Inn & Spa

Sonoma, CA, USA

As our People & Culture Manager, you will help shape a workplace culture defined by authenticity, care and excellence - partnering with leaders across the resort …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Housekeeping Turndown Attendant | Part-Time

Fairmont Kea Lani - Maui

Wailea-Makena, HI, USA

As a Turndown Attendant, you will create a restful space for our guests to return to at the end of the day – and you will …
- Part Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Bell Clerk | Part-Time

Fairmont Kea Lani - Maui

Wailea-Makena, HI, USA

Remote

Hourly Rate: $26.97Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to the Guest …
- Part Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Accounts Payable / General Cashier

Sofitel New York

New York, NY, USA

The Accounts Payable Analyst and General Cashier is a full-time, on-site role based at Sofitel New York in New York, NY.This role is responsible for processing …
- Full Time
- Hospitality & Food Service
- Finance
- Hospitality
NEW · Today
Assistant Front Office Manager | Front Desk Leadership (Sign On Bonus)

Swissôtel Chicago

Chicago, IL, USA

JOB DESCRIPTION: Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to create genuine and heartfelt experiences for others by …
- Full Time
- Hospitality & Food Service
- Hospitality
- Rooms
NEW · Today
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Assistant Front Office Manager

Fairmont Washington D.C. Georgetown

Washington, DC, USA

The Assistant Front Office Manager provides managerial support for Reception/Front Office, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas, …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Guerlain Spa Retail Concierge

Raffles Boston

Boston, MA, USA

The Guerlain Spa Concierge is responsible for greeting and welcoming guests to the Spa. Ensuring each guest experience is personalized and seamless. The Guerlain Spa Concierge knowledgably provides recommendations and promotes a calm and …
- Full Time
- Hospitality & Food Service
- Hospitality
- Raffles
NEW · Today
Junior Sous Chef- Banquet

Fairmont Scottsdale Princess

Scottsdale, AZ, USA

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our culinary team’s commitment to safe, efficient operations and exceptional cuisine. Develop …
- Full Time
- Hospitality & Food Service
- Culinary
- Fairmont
NEW · Today
Revenue Management Analyst

Fairmont Scottsdale Princess

Scottsdale, AZ, USA

Reporting to the Director of Revenue Management, the RM Analyst is responsible for supporting the hotel's Commercial Strategy team through meticulous data collection, accurate reporting, and …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Temporary Front Office Manager

The Plaza - A Fairmont Managed Hotel

New York, NY, USA

Compensation: $95,000 per annumTemporary Front Office ManagerThis temporary position is needed until on or about January 20, 2027.Providing engaging, sincere, personalized service is one of the …
- Temporary
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · Today
Product Manager, Healthcare Platforms & Integrations

Experian

United States, UNITED STATES, USA

As the Product Manager, you will own the strategy and roadmap for the eCare NEXT platform that powers Experian Health revenue cycle solutions, including Eligibility, Demographics, …
- Full Time
- Engineering & IT
- Experian
- Information Technology And Services
NEW · Today
Director of Analytics

Experian

United States, UNITED STATES, USA

Remote

The Director of Analytics is the product leader for Experian Health's datamart, analytical tooling, AI-ready data governance, and data commercialization. You will build and lead a …
- Full Time
- Data & Analytics
- Experian
- Information Technology And Services
NEW · Today
Assistant Director of Finance

Sofitel Los Angeles at Beverly Hills

Los Angeles, CA, USA

Job Summary:The Assistant Director of Finance supports the Director of Finance in overseeing all financial operations of the hotel, including budgeting, forecasting, and financial reporting, to …
- Full Time
- Hospitality & Food Service
- Finance
- Hospitality
NEW · Today
Sous Chef at Counting House

21c Museum Hotel Durham

Durham, NC, USA

Reports To: Chef de Cuisine/Executive ChefSupervises: Line Cooks, StewardsGeneral Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous …
- Full Time
- Hospitality & Food Service
- 21c Museum Hotels
- Culinary
NEW · Today
PM Host at Idol Wolf

21c Museum Hotel St Louis

St. Louis, MO, USA

Reports To: Dining Room Manager & General ManagerGeneral Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. …
- Part Time
- Hospitality & Food Service
- 21c Museum Hotels
- Food & Beverage
NEW · 1 day ago
Security & Safety Officer (Casual)

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

To look after the security, safety and well-being of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · 1 day ago
Guest Services Supervisor (Full Time)

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

The Guest Services Supervisor is responsible for leading and overseeing the daily operations of the Bell Services and Guest Services team, ensuring every guest receives a …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · 1 day ago
Expeditor, Guest Services (Internship)

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

Experience a 3 week - 5 week winter internship in a luxury resort environment. As an Expeditor you will act as an ambassador of our hotel …
- Internship
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · 2 days ago
Director of Restaurants

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

The Director of Restaurants is a key member of the Food & Beverage senior leadership team and will be instrumental in driving the vision, culture, and …
- Full Time
- Hospitality & Food Service
- Fairmont
- Food & Beverage
NEW · 2 days ago
Assistant Director of Catering and Conference Services

Fairmont Orchid - Hawaii

Kohala Coast, Hawaii, USA

Department: Catering and Conference ServicesPosition: Assistant Director of Catering and Conference ServicesReports To: Director of Catering and Conference ServicesPosition SummaryThe Assistant Director of Catering & Conference …
- Full Time
- Hospitality & Food Service
- Fairmont
- Hospitality
NEW · 2 days ago

People & Culture Manager

Apply now

Fairmont Sonoma Mission Inn & Spa
Sonoma, CA, USA
Full Time

Job details

Job type: Full Time

Experience: Manager / Executive

Location: Sonoma, CA, USA

Category: Hospitality & Food Service

Open until: December 3, 2026

Full job description

As our People & Culture Manager, you will help shape a workplace culture defined by authenticity, care and excellence – partnering with leaders across the resort to attract, develop, and engage exceptional talent. You will support key People & Culture initiatives, foster meaningful colleague experiences, and contribute to an environment where every colleague feels valued, inspired, and empowered to make special happen.

This is a full-time, permanent position.

Pay Range: $82,000 – $99,100 per annum, dependent on experience and qualifications

Job Duties Include:

Manage employee relations, compensation and benefits, recognition programs, health & safety, and colleague wellness initiatives, ensuring alignment with hotel values and operational priorities
Partner with leaders across the hotel to support People & Culture initiatives that enhance colleague engagement, retention, and overall workplace experience
Provide guidance to leaders on the interpretation and application of HR policies, procedures, and Collective Bargaining Agreements, ensuring fair, consistent, and compliant practices
Support leaders in addressing workplace concerns, performance management, and colleague relations matters
Support recruitment and talent acquisition efforts by partnering with hiring managers throughout the full recruitment and onboarding process
Administer colleague benefits programs and support workplace safety initiatives, ensuring compliance with company policies and regulatory requirements
Oversee Leaves of Absence administration, maintaining accuracy and compliance with applicable legislation and company policies
Coordinate and facilitate training programs related to compliance, professional development, service excellence, and colleague engagement
Plan and execute colleague recognition programs, special events, and People & Culture initiatives that strengthen workplace culture and colleague connection
Foster a positive, inclusive, and engaging work environment built on communication, trust, respect, and collaboration
Support the day-to-day operations of the People & Culture office and provide leadership and guidance to People & Culture team members as required
Maintain accurate employee records and HR documentation in accordance with company standards and legal requirements
Uphold all department policies, procedures, and service standards
Follow all health and safety policies and procedures
Perform other duties as assigned

Qualifications

Previous Human Resources experience or progressive leadership experience in a hotel, resort, or luxury hospitality environment required
Bilingual in Spanish and English preferred, with the ability to communicate effectively both verbally and in writing
Strong interpersonal skills with the ability to build relationships, establish trust, and influence at all levels of the organization
Proven ability to manage employee relations matters with professionalism, discretion, and sound judgment
Strong organizational and time-management skills, with the ability to prioritize multiple responsibilities in a fast-paced environment
Experience working in a unionized environment and interpreting Collective Bargaining Agreements preferred
Solid understanding of Federal, State, and local employment laws and regulations
Solutions-oriented mindset with strong problem-solving skills and a commitment to delivering an exceptional colleague experience
Passion for developing people, fostering engagement, and promoting a positive workplace culture
University/College degree in Human Resources, Hospitality Management, Business Administration, or a related field preferred

Additional Information

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

At Fairmont Sonoma Mission Inn & Spa, we are also proud to offer a comprehensive benefits package, including flexible and competitive healthcare plans designed to meet the unique needs of you and your family, effective the first of the month following 30 days of employment, as well as a 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions.

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the recruitment process.

Company Description

Fairmont Sonoma Mission Inn & Spa is an elegant Spanish mission-style resort renowned for its historic charm, naturally heated geothermal mineral springs, and world-class spa experiences in the heart of California’s Wine Country. Blending timeless luxury with authentic Sonoma hospitality, we make special happen for our guests while fostering a workplace where colleagues are empowered to grow, collaborate, and build rewarding careers in luxury hospitality.

Jobs in USA

People & Culture Manager

Housekeeping Turndown Attendant | Part-Time

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