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Internship – Reservations

Mondrian Doha

Doha, Qatar

How your day looks like:Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy, and providing an excellent standard of customer …
- Internship
- Hospitality & Food Service
- Hospitality
- Mondrian
1 week ago
Internship – Front Office

Mondrian Doha

Doha, Qatar

How your day looks like:Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’Ensure all requests …
- Internship
- Hospitality & Food Service
- Hospitality
- Mondrian
1 week ago
Internship – Food & Beverage

Mondrian Doha

Doha, Qatar

How your day looks like:Assist the Food & Beverage team in daily operations across restaurants, bars, and events.Support service during breakfast, lunch, dinner, and banquets, ensuring …
- Internship
- Hospitality & Food Service
- Food & Beverage
- Hospitality
1 week ago
Reservations Agent Intern

Alwadi Hotel Doha - MGallery Collection

Doha, Qatar

You are part of the story behind every memorable stay. At MGallery, each property offers a unique sense of place, and as a Reservations Agent Intern, …
- Internship
- Hospitality & Food Service
- Hospitality
- M Gallery
1 week ago
Waiter / Waitress Intern

Alwadi Hotel Doha - MGallery Collection

Doha, Qatar

Every guest experience in our restaurants and lounges tells a story, and your role helps bring it to life. As a Waiter/Waitress Intern at MGallery, you …
- Internship
- Hospitality & Food Service
- Food & Beverage
- Hospitality
1 month ago

Internship – Reservations

Apply now

Mondrian Doha
Doha, Qatar
Internship

Job details

Job type: Internship

Experience: No Experience Required

Location: Doha, Qatar

Category: Hospitality & Food Service

Open until: November 21, 2026

Full job description

How your day looks like:

Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy, and providing an excellent standard of customer service
To answer all incoming reservation enquiries, by telephone, fax or email, in a timely manner, to the agreed departmental standard, and wherever possible convert them into bookings
To be fully knowledgeable in the operation, functionality and standards required in using Opera and Delphi
To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue team, whilst always attempting to gain the highest possible revenue advantage for the hotel
To input reservations into Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards
To update any special requests and billing details in Opera
To give a polite and friendly response to all incoming telephone enquiries
To be fully aware of the hotels facilities and to pass information on to the customers, and to maximize hotel revenue by taking every opportunity to up-sell products and hotel services wherever possible
To process all enquiries and reservation confirmations on the same day as receipt
To maintain accurate filing systems for all correspondence within the department
To build a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities
To identify potential sales leads for the sales team to develop future accounts
To be aware of the hotels financial targets and the contribution made by the reservations team in achieving those targets
To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude
To perform as part of a team, assisting colleagues where necessary and carrying out relevant duties as requested by the Reservations Supervisor and Regional Director of Revenue

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

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Internship – Reservations

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