Hospitality & Food Service

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Overnight Remote Customer Experience Representative, Robinhood Concierge

Robinhood

Denver, CO, USA

$34 – 40 an hour

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by …
- Full Time
- Hospitality & Food Service
- Colorado
- Customer Care
NEW · 1 day ago
Spa Supervsior

Our Habitas Ras Abrouq

Dukhan, Qatar

The Spa Supervisor is responsible for delivering exceptional spa treatments while providing hands-on leadership and operational support to the Spa Therapist team.This role combines the expertise …
- Full Time
- Hospitality & Food Service
- Hospitality
- Our Habitas
NEW · 2 days ago
Chef de Cuisine

Accor

Doha, Qatar

Lead and oversee the daily operations of kitchen outlets, ensuring exceptional food quality, presentation, and consistency.Manage, train, coach, and motivate the culinary team to maintain high …
- Full Time
- Hospitality & Food Service
- Culinary
- Hospitality
2 weeks ago
Chef Artist

La Cigale Hotel Managed by Accor

Doha, Qatar

Create artistic fruit and vegetable carvings and buffet displays.Design and produce ice sculptures and carvings for events and special occasions.Prepare and decorate artistic pastries, cakes, desserts, …
- Full Time
- Hospitality & Food Service
- Accorhotel
- Culinary
2 weeks ago
Pastry Chef

Accor

Doha, Qatar

Manage and oversee the daily operations of the pastry kitchen.Prepare and bake a variety of pastries, cakes, desserts, breads, and other baked goods.Ensure consistency in taste, …
- Full Time
- Hospitality & Food Service
- Culinary
- Hospitality
3 weeks ago
Email me new hospitality & Food Service jobsFree alerts, daily or weekly. Unsubscribe any time.
Sous Chef

Raffles Doha

Doha, Qatar

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Sous Chef.The Sous Chef is responsible for supporting …
- Full Time
- Hospitality & Food Service
- Culinary
- Hospitality
1 month ago
Chef de Partie – Pan-Asian cuisine

Banyan Tree Doha

Doha, Qatar

Assist the Sous Chef in managing a designated kitchen sectionPrepare ingredients, cook menu items, and ensure dishes meet quality and presentation standards.Follow recipes, portion controls, and cost …
- Full Time
- Hospitality & Food Service
- Banyan Tree
- Culinary
2 months ago
Chef de Partie – Pan-Asian cuisine

Banyan Tree Doha

Doha, Qatar

Assist the Sous Chef in managing a designated kitchen sectionPrepare ingredients, cook menu items, and ensure dishes meet quality and presentation standards.Follow recipes, portion controls, and cost …
- Full Time
- Hospitality & Food Service
- Banyan Tree
- Culinary
2 months ago
Demi Chef de Partie – Pan-Asian cuisine

Banyan Tree Doha

Doha, Qatar

Assist the Chef de Partie in managing a designated kitchen section Prepare ingredients, cook menu items, and ensure dishes meet quality and presentation standards.Follow recipes, portion controls, …
- Full Time
- Hospitality & Food Service
- Banyan Tree
- Culinary
2 months ago
Public Relations Officer

Raffles Doha

Doha, Qatar

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Public Relations Officer.The Public Relations Officer (PRO) is …
- Full Time
- Hospitality & Food Service
- Hospitality
- Raffles
2 months ago
Sous Chef – Arabic Cuisine

Banyan Tree Doha La Cigale Mushaireb Ser

Doha, Qatar

The Sous Chef assists the Chef de Cuisine in managing all kitchen operations, ensuring high standards of food quality, hygiene, safety, and efficiency. The role supports …
- Full Time
- Hospitality & Food Service
- Banyan Tree
- Culinary
3 months ago

Overnight Remote Customer Experience Representative, Robinhood Concierge

Apply now

Robinhood
Denver, CO, USA
$34 – 40 an hour
Full Time

Job details

Job type: Full Time

Salary: $34 – 40 an hour

Experience: Mid Level

Location: Denver, CO, USA

Category: Hospitality & Food Service

Open until: November 7, 2026

Full job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Robinhood’s Customer Experience team is committed to providing an outstanding customer experience. In your role as a Concierge Desk Representative, you will be empowered to help our most active customers with some of their most complex issues and seek to develop long lasting relationships. In particular, your work will strive to resolve all issues experienced by our most engaged customers. Your job is not only to help our customers with the issues they encounter, but to proactively engage this subset of customers to educate, add value, and attempt to address early indications of problems. You will help us learn as a company from each interaction, so that we can make our customer’s experience, using our products, as seamless as possible.

As a Representative for the Concierge team, you’ll be the company’s voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively, while proactively connecting with them throughout the day.

This role is based in our Denver, CO, and Westlake, TX office(s), with in-person attendance expected 5 days per week during the onboarding period and fully remote after that period but within a commutable distance from the office.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

Provide exceptional support to high-value clients by resolving complex issues efficiently, while demonstrating empathy and a deep understanding of their needs.
Conduct personalized, goal-oriented conversations with customers to understand and support their financial journeys.
Provide clear, compliant, and confident guidance across a range of investment products and strategies.
Serve as a trusted point of contact for customers navigating complex financial tools including multi-leg options, margin, crypto, and futures.
Consistently deliver high customer satisfaction, tracked through customer feedback.
Share insights and themes from customer interactions with internal teams to improve products and services.
Collaborate with peers to optimize outreach strategies and support workflows.

Success in This Role Looks Like

Meeting or exceeding targets for goal-based customer conversations.
Maintaining high customer satisfaction ratings through empathetic, solution-oriented service.
Demonstrating subject matter confidence across advanced brokerage products.
Acting as a knowledgeable and trusted voice of the customer within Robinhood.

What you bring

3+ years of experience at a brokerage or within a licensed financial services environment.
FINRA Series 7 and 63 required.
FINRA Series 3 and Series 66 licenses are preferred and must be obtained within a certain amount of days of employment if not already held.
Solid proficiency in multi-leg options strategies, margin trading, cryptocurrencies, and futures.
Excellent verbal and written communication skills—able to translate complex topics clearly and effectively.
Passionate about customer advocacy, financial literacy, and building long-term relationships.
Adaptable and self-motivated in a fast-paced, constantly evolving environment.
Experience with CRM tools and feedback systems (e.g., Salesforce, Slack).

What we offer

Challenging, high-impact work to grow your career
Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$34—$40 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$34—$40 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$33.15—$39 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Hospitality & Food Service Jobs

Overnight Remote Customer Experience Representative, Robinhood Concierge

Spa Supervsior

Chef de Cuisine

Chef Artist

Pastry Chef

Sous Chef

Chef de Partie – Pan-Asian cuisine

Chef de Partie – Pan-Asian cuisine

Demi Chef de Partie – Pan-Asian cuisine

Public Relations Officer

Sous Chef – Arabic Cuisine

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