Position: ServiceNow Platform Architect
Client: Confidential
Job Description:
. Lead solution architecture discussions and design scalable ServiceNow implementations.
. Develop, configure, and support solutions on the ServiceNow platform.
. Customize ServiceNow applications, modules, forms, workflows, and service catalogs.
. Analyze business requirements and translate them into scalable technical solutions.
. Support platform upgrades, deployments, troubleshooting, and environment maintenance.
. Follow ServiceNow best practices for performance, security, governance, and maintainability.
. Collaborate effectively with technical teams, stakeholders, and business users.
. Contribute to continuous platform improvement and process optimization initiatives.
. Provide technical documentation, knowledge transfer, and production support.
. Demonstrate strong problem-solving skills and ability to work independently.
